Terms & Conditions - iMiirage

Booking Confirmation

Overview

MeCanOrder provides the diners of iMiirage the ability to make reservations at iMiirage. Once a booking has been confirmed, MeCanOrder will issue you with an instant E-mail & Booking Confirmation Number to confirm the Booking. By using MeCanOrder, the User agrees to receive confirmation communications through MeCanOrder related to the booking.

Payment

MeCanOrder does not charge you a Booking Fee. You will be charged by iMiirage once your reservations and orders are confirmed. Additional items ordered on the spot will be billed separately and payment must be made at the end of your dining experience at the restaurant.

Discounts

A 25% discount will be given if you confirm your reservation and order your meals before 10.00pm each day.

Discounts given are valid for ONLY food and non-alcoholic beverage items (a la carte and sets) and are valid only for dine-in items.

Discounts are subject to forfeiture for late arrivals of 15 minutes or more from confirmed dining time.

All discounts and offers by iMiirage as seen through MeCanOrder are accurate at the time this Booking Confirmation is viewed and iMiirage reserves the right to update or edit the discounts as they see fit.

Booking Confirmation Number

There is a minimum charge of RM18 per pax to secure your reservation (Total amount of the booking divided by number of guests).

In the event that it does not meet the minimum reservation amount, a default charge will be added to your bill to meet the difference. However this default amount can be deducted from your bill should you decide to add on to your order when you dine at iMiirage.

You will receive a Booking Confirmation Number once your booking has been confirmed and accepted by the restaurant. Please ensure to use this number in all communications with MeCanOrder or iMiirage.

Changes

To make changes to the date, time or number of diners, please contact the restaurant directly at-least 2 hours in advance of the scheduled meal period and quote the Booking Confirmation Number. Changes will be subject to the restaurants availability.

Alternatively, changes can be made through the MeCanOrder booking system and mobile application. To do so, simply Login and go to ‘Retrieve Order’ and edit dining details.

Food and beverages can be added-on to the existing menu but you are not allowed to remove any of the already confirmed items as there will be no refund given.

Cancellations and Rescheduling

If you could not meet the confirmed dining time, you may reschedule your reservation by contacting the restaurant directly at least 24 hours in advance of the scheduled dining time.

No Shows

Failure to attend the restaurant at the reserved time will result in you being identified as a “no-show” and you all payment charged upon confirmation of reservation and order will be forfeited and will not be refunded.

Meal Durations

The restaurant reserves the right to require you to vacate your table after a fair period of time.

Personal Information

To use our Service you are required to provide certain information, including your name, telephone number and email address. You must ensure that all the information that you provide to us is true and accurate.

Any personal information supplied by you to us will be used by us in accordance with these Booking Conditions and, where applicable, the terms of our Privacy Policy.

Booking Guarantee

In the event iMiirage is unable to operate or cannot accommodate the booking through direct fault of its own, then the restaurant agrees to reschedule your party to a preferred date of your choice (upon availability).

This only applies in instances when the booking cannot be honoured. This does not include situations when the restaurant does not have record of your booking but is still able to accommodate you.

Requests for a reschedule of your dining time should be put in writing to ksling.imiirage@gmail.com

Privacy Policy

You will receive emails & / or other communications related to the fulfillment of your booking and we may use your personal information for that purpose. In addition, you may receive periodic emails from MeCanOrder and iMiirage if you opted to receive such communications at the time of registration

Liability Limitations

MeCanOrder and iMiirage shall not be liable for damages of any kind arising from the use of MeCanOrder and iMiirage’s services and physical facilities, including, but not limited to loss, claim, damage, or any special, exemplary punitive, incidental or consequential damages of any kind whether based in contract, tort or otherwise.

Contact Us

This real-time booking service for restaurants is operated by MeCan App Sdn Bhd of A-5-10 Empire Tower, SS16/1 Subang Jaya, 47500 Selangor, Malaysia.

These terms and Booking Conditions govern your use of the Service, which is provided to you by MeCanOrder in association with iMiirage. By using this Service you are accepting these Booking Conditions. You may contact us on +603-5021 8358 (telephone), +603-5021 8359 (fax) or at app@mecan.com